Privacy Policy

Scope and Controller

This policy applies to lightframe.studio and related pages we operate, including contact forms, booking requests, and service quotations. LightFrame Studio is the data controller for information processed under this policy. If you have questions, contact us at [email protected].

Information We Collect

• Contact details you provide (name, email, phone) via forms.
• Service preferences (session type, budget, timeframe).
• Basic analytics (pages visited, device type) stored in aggregate form.
• Local browser storage for convenience features (favorites, cart).

Optional Information

• Project briefs, reference links, and notes you choose to share.
• Business billing details for invoicing when you become a client.

How We Use Information

• Respond to inquiries and deliver requested services.
• Improve site usability and content relevance.
• Send service-related communications (quotes, confirmations).

Legal Bases for Processing

• Performance of a contract or pre-contractual steps when you request services.
• Legitimate interests to operate, secure, and improve our website.
• Consent where required, such as optional marketing updates.
• Legal obligations for tax, accounting, and compliance records.

Cookies and Local Storage

We use a minimal cookie for consent and your browser’s localStorage for favorites and cart. You can clear these anytime in your browser settings.

Your Choices

• You can disable cookies in your browser; core site features will remain available.
• You can clear localStorage at any time; your saved favorites or cart will be removed.

Data Sharing

We do not sell your personal information. We share data only when necessary to deliver services you request (e.g., printing labs) under confidentiality.

Service Providers

• Trusted vendors for tasks such as secure file delivery, printing, or payment processing.
• Professional advisors and accountants for compliance and auditing.
• Technology providers that host our website infrastructure.

Retention

We keep personal information only as long as necessary for the purposes described above, including to provide services, resolve disputes, and meet legal and accounting requirements. Where possible, we de-identify or aggregate data for analytics and product improvement.

International Transfers

Where information is transferred across borders, we rely on appropriate safeguards consistent with applicable law, such as standard contractual clauses and vendor due diligence. You can contact us to learn more about these measures.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us at [email protected].

Additional Rights

• Object to or restrict certain processing based on legitimate interests.
• Withdraw consent where processing is based on consent.
• Request a portable copy of your data where applicable.

Security

We apply reasonable technical and organizational measures to protect data. However, no method of transmission or storage is 100% secure.

Examples of Safeguards

• Transport encryption, access controls, and principle of least privilege.
• Regular dependency updates and vendor security reviews.
• Limited retention and secure deletion practices.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Do Not Track

Some browsers include a Do Not Track setting. Our site does not respond to DNT signals at this time, but we limit tracking to essential, aggregate analytics without identifying individual users.

Contact Us

For privacy questions or requests, email [email protected] or call +1 (415) 683-4927. If we cannot resolve your concern, you may have the right to lodge a complaint with a supervisory authority in your region.

Changes

We may update this policy to reflect changes to our practices. We encourage you to review this page periodically.

Version History

• 2025-01-01 — Initial publication of this policy for LightFrame Studio.